Refund policy

In order to process a return or an exchange, please contact us for a return authorization.

We accept returns and exchanges within 5 DAYS of delivery. The returned items must be received in new and unused condition.

We offer refunds/exchange only if the product is damaged or not working properly, and not in any other condition.

 

RETURNS & EXCHANGES 

We offer easy returns & exchanges on all orders. To return an item, please contact us and send us a video of the defective/damaged product and we will generate a return authorization for you after verifying it. Returns are only accepted for items purchased directly from our website. The item(s) must be unused and in original packaging. To complete an exchange, place a new order for the item you would like. Please contact us with your order number and we will create a return authorization for your previous item. 

 

REFUNDS 

Once we receive the return order, it will take 3-5 business days for a refund to appear on your statement. If 3-5 business days have passed and you still don’t see a refund, please feel free to contact us at <p>Here are a few of the <span><strong>frequently asked questions.</strong><span> To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at badalmobile2@gmail.com</p>

 

<p><b> Q: Is COD (Cash on Delivery) available?</b><br>

<p>Ans: Yes</p>

 

<p><b> Q: How long will it take for my items to arrive?</b><br>

<p>Ans: It will usually take minimum 2 to maximum 6 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.</p>

 

<p><b> Q: Is shipping really FREE? </b><br>

<p>Ans: Yes, Shipping is FREE all over India.</p>

 

<p><b> Q: Do you provide a refund or return in case I face any issue with the product?</b><br>

<p>Ans: Yes, we have our simple 5 days return and refund policy. Please check that in our policy section.</p>

 

<p><b> Q: How long will it take to receive a tracking number?</b><br>

<p>Ans: It will usually take between 1-2 business days.</p>

  

<p><b> Q: Will I receive a confirmation number when I place my order?</b><br>

<p>Ans: Yes, all customers will receive confirmation after placing their orders (NOTE: Please contact us if you don't receive one within 12 hours) </p>

 

<p><b> Q: Who can I contact if I have a problem with my order?</b><br>

<p>Ans: All inquiries can be forwarded to badalmobile2@gmail.com

</p>

 

<p><b> Q: How can I pay?</b><br>

<p>Ans: We accept all Major Credit Cards, Debit Cards, Net Banking, etc. We also do cash on delivery all over Pakistan.</p>

 

<p><b> Q: Is Checkout on this site safe and secure?</b><br>

<p>Ans: You can be absolutely sure that all purchases here are safe and secure. </p>

 

<p><b> Q: How to cancel my order?</b><br>

<p>Ans: In the event you wish to cancel your order, please email us your order number at badalmobile2@gmail.com (NOTE: Contact us within 12 hours if you wish to cancel your order)</p>

 INVALID REASONS

Buyer no longer wants the items - this is the most common example which we cannot honor if we want to continue offering great value at Badal Mobile & Wholesale Dealer. The buyer should make sure he or she wants to buy the items before submitting an order, not after. After an order is submitted, the buyer enters into a legally binding contract with the seller to purchase all items in that order.

Buyer should be confident that he or she is ready to pay the asking prices before submitting an order. After an order is submitted, the buyer enters into a legally binding contract with the seller to purchase all items in that order.

 CANCELLATIONS 

In the event you wish to cancel your order, please contact us at badalmobile2@gmail.com

 

If the order has already shipped, we would be unable to stop the package.